Privacy Policy

Last Updated: July 21, 2026

This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our website and services.

Information We Collect

Information You Provide Directly

When you use our contact forms or request information about our services, we collect:

• Your name and email address
• Service selections and preferences
• Any additional information you choose to provide in message fields
• Property-related information relevant to solar installations

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically:

• Browser type and version
• Operating system information
• IP address and general location data
• Pages visited and time spent on the site
• Referring website addresses

How We Use Your Information

We use the collected information for the following purposes:

• Responding to your inquiries about solar energy solutions
• Providing customized assessments and recommendations
• Communicating important information about services you've expressed interest in
• Improving our website functionality and user experience
• Analyzing usage patterns to enhance service delivery
• Complying with legal obligations and regulatory requirements

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Your information may be shared only in the following circumstances:

• With service providers who assist in our business operations, subject to confidentiality agreements
• When required by law or legal process
• To protect our rights, property, or safety, or that of our users or others
• In connection with a business transfer, merger, or acquisition

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS protocols
• Secure server infrastructure with regular security updates
• Access controls limiting who can view personal information
• Regular security assessments and vulnerability testing

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and user experience. For detailed information about our cookie practices, please refer to our Cookies Policy.

Your Rights and Choices

Under Australian privacy law, you have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information in certain circumstances
• Objection: You can object to certain types of processing of your information
• Withdrawal of consent: You can withdraw previously given consent at any time

To exercise these rights, please contact us using the information provided in the Contact section below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: [email protected]
Address: 247 Brunswick Street, Fortitude Valley QLD 4006, Australia

Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable privacy laws, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).